Functionality Overview: The SynergyMax Enterprise Suite provides comprehensive tools across various business modules, including CRM, Finance, HR, BI, SCM, Sales & Marketing, Inventory Management, and Order Management. The platform enables users to:

1. Create Reports: Generate detailed reports to support business decision-making.
2. Automate Repeatable Tasks: Streamline processes by automating routine tasks.
3. Coordinate Data Flow: Integrate and synchronize data across multiple systems and modules.
4. Provide Data Insights: Utilize analytics and BI tools to derive actionable insights from data.
5. Connect with Other Software and Tools: Seamlessly integrate with external software and systems for enhanced functionality.

Published License and Product Terms:

• License Type: Monthly Subscription License
• Pricing: £95 per user per month

SynergyMax Enterprise Suite Product Terms

License Overview: SynergyMax Enterprise Suite is an all-in-one business management platform that offers a comprehensive set of tools for managing various business functions, including CRM, Finance, HR, Business Intelligence, Supply Chain, and more. The platform is licensed on a monthly subscription basis, providing access to all modules as per the selected plan.

1. License Type:

• Subscription Model: Monthly subscription per user.
• License Scope: The license grants users access to core functionalities such as:
  • Create and manage reports
  • Automate repeatable tasks
  • Coordinate data flow between systems
  • Generate actionable data insights
  • Connect with external software and tools (e.g., ERP, Accounting, CRM)

2. Modules Included:

• Customer Relationship Management (CRM): Manage customer relationships, sales, and marketing campaigns.
• Finance: Handle financial reporting, budgeting, invoicing, and compliance.
• Human Resources (HR): Manage employee records, payroll, benefits, and performance.
• Business Intelligence (BI): Analyze business data and create actionable insights.
• Supply Chain Management (SCM): Oversee supply chain logistics, procurement, and inventory.
• Sales & Marketing: Track leads, opportunities, and campaign performance.
• Inventory & Order Management: Monitor stock levels, handle purchase orders, and manage order processing.

3. API and Integration Rights:

• Integration Capabilities: SynergyMax Enterprise Suite supports integration with third-party applications via APIs for systems such as ERP, accounting, and CRM software.
• APIs Included: Full API access to connect with external systems, automate workflows, and manage data synchronization.

4. Middleware and Customization:

• Middleware Support: SynergyMax Enterprise Suite can be integrated with middleware solutions to automate complex business processes across different systems.
• Customization Options: Users can customize dashboards, reports, and workflows to suit specific business needs.

5. Service Level Agreement (SLA):

• Uptime Guarantee: SynergyMax Enterprise Suite offers a 99.9% uptime guarantee for all services, ensuring maximum availability and reliability.
• Support: 24/7 customer support is available via email, live chat, and phone. Enterprise customers receive a dedicated support manager.

6. Termination and Renewals:

• Monthly Subscription: The license renews automatically every month unless terminated by the user with 30 days’ notice.
• Termination Rights: SynergyMax Enterprise Suite reserves the right to suspend or terminate services for non-payment or violation of product terms.

7. Data Protection and Compliance:

• Data Security: SynergyMax Enterprise Suite ensures that all data is encrypted and stored in compliance with GDPR, CCPA, and other relevant privacy regulations.
• Data Storage and Backup: Data is stored securely with regular backups and disaster recovery processes in place.

8. Pricing Terms:

• Base Pricing: Starts at £100 per user per month for access to all modules.
• Volume Discounts: Discounts available for customers with 100+ users.
• Additional Costs: Any custom development, third-party integrations, or advanced support options may incur additional fees.

9. Intellectual Property Rights:

• Ownership: SynergyMax Enterprise Suite retains all rights, including intellectual property, over the software. Users are granted a non-transferable, non-exclusive license to use the platform.
• User Data: While the user maintains ownership of their data, SynergyMax Enterprise Suite reserves the right to anonymize and use data for performance improvement and analytics.

10. Limitation of Liability:

• Liability Cap: SynergyMax’s total liability for any damages will not exceed the total subscription fees paid by the customer in the 12 months prior to the claim.
• Exclusions: SynergyMax is not responsible for any indirect damages, loss of business, or data loss arising from the use of the software.

11. Updates and Feature Releases:

• Product Updates: Regular product updates are rolled out automatically at no additional cost to the customer.
• New Features: Access to new features and modules will be available as part of the subscription, unless otherwise specified.

12. User Limits and Usage Restrictions:

• User Limits: The license is restricted to the number of users specified in the subscription. Additional users can be added at the prevailing rate.
• Usage Restrictions: FusionPro Enterprise Suite is for internal business use only and cannot be resold or redistributed.